English 
オネボックス Inc. has released “yaritori AI Pro,” an AI agent that supports email operations.
“yaritori AI Pro” is an AI agent that adopts RAG (Search Augmentation Generation) and a multi-agent configuration, and is a significant evolution of the functions of “yaritori AI” that we have been providing since 2023. It will be able to automatically generate natural emails based on past interactions, thereby improving business efficiency and standardizing.
” Yaritori, ” which we provide , is being adopted in a wide range of industries as an “email-based DX tool” that streamlines front-office operations such as responding to inquiries, customer management, and mass sending.
こちらもお読みください： 株式会社アビレンとの業務提携について
特に営業部門やカスタマーサポート部門は、メールを含めた問い合わせ対応に多くの時間と労力を費やしています。対応漏れや対応遅れによるクレーム、各担当者の対応に一貫性がないなど、課題は山積しています。
In response to these challenges, we quickly released ” yaritori AI ” in 2023. It has supported the efficiency of customer support operations through functions such as “automatic generation of email text,” “translation and tone conversion,” and “detection of complaint text.” Furthermore, in 2025, we launched the BPO/online assistant ” yaritori AI Assist ,” which also contributes to improving the customer support system.
As we continued to conduct these field-based practical operations, the value that AI agents provide to customers became clear, which led to the release of “yaritori AI Pro.”
ソース PRタイムズ
日本語