English 
Rakuten Mobile, Inc. has launched “Rakuten AI for Business” , a generative AI service that supports the various business activities of corporate customers, from Wednesday, January 29, 2025. With this service, AI responds to users’ questions quickly and optimally in chat format. With excellent language understanding and task processing capabilities, Rakuten Mobile will make the most of the Rakuten Group’s AI utilization know-how to support a wide range of corporate customers’ businesses, from documentation and translation to ideation, analysis and research.
本サービスは、ブラウザからすぐに利用でき、企業ごとに環境を構築する必要がないため、低コストで手軽に導入することができます。1ライセンスあたり月額1,100円(税込)で利用でき、初めてのお客様には1ヶ月間の無料トライアルを実施していますので、導入前に業務での活用イメージをつかむことができます。
The app also comes with a number of convenient features for business use in a secure environment. Input information is not used without permission as learning data for AI, and the “NG word registration” function allows users to register confidential company information as NG words and block them from being sent to the AI. In addition, to ensure that even customers who are new to AI can smoothly use it in their work, the app is equipped with features that allow users to use AI more effectively, such as “prompt templates” optimized for each job type based on AI use cases within the Rakuten Group, a “link with internal documents (RAG)” function that allows users to refer to correct information, and a “usage dashboard” function that visualizes employee usage status.
こちらもお読みください： NTQソリューション株式会社との資本・業務提携について
楽天グループで推進してきたAI活用のノウハウを活用し、AI活用事例の共有だけでなく、ジェネレーティブAIに関する知識を深めるための個別企業向けオンライン研修や、導入後の定着を支援するコンサルティングオプションを提供します。これにより、これまでAIの導入が難しかったお客さまや、活用方法に不安を感じていたお客さまが、活用イメージを持ちながらスムーズにサービスを利用できるようになります。
Rakuten Mobile will begin offering this service to corporate customers from today, and will gradually add new features based on customer feedback to make the service even easier to use and more effective. Going forward, Rakuten Mobile will continue to strive to expand its services by utilizing the Rakuten Group’s extensive data and cutting-edge AI technology to provide added value in a variety of business scenarios.
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