English 
GFLOPS Inc. and the RIKEN Institute are pleased to announce that on the support site for the supercomputer “Fugaku”, initial inquiries from users who previously filled out a form were handled by humans, but have now been completely automated using the generative AI assistant “AskDona”.
”AskDona” was introduced in July of last year as a generative AI chat that applies Search Augmentation Generation (RAG) technology, with the aim of encouraging users to solve their first-stage inquiries from the Fugaku support site themselves. When it was introduced, a rigorous review was conducted on the accuracy of the answers, and the unique RAG mechanism that can handle large volumes of multiple files at the same time was highly evaluated.
約半年間の運用で、富嶽ユーザーからの問い合わせに対してAskDonaが的確な回答を提供し、自己解決を促すツールとして十分に活用されていることを確認。また、幻覚のリスクやユーザーの利用動向など、綿密なデータ分析を行った結果、回答の精度やシステムの実用性は、一次問い合わせに十分対応できるレベルに達していると判断しました。これらの結果を踏まえ、2025年2月以降、富嶽ユーザーからの一次問い合わせは、AskDonaが生成するAIアシスタントが全面的に対応する予定です。
こちらもお読みください： ベナエナジーとクオンタムメッシュ、日本におけるエッジグリーンAIインフラ開発で提携
The RIKEN Center for Computational Science (R-CCS) is actively promoting the use of generative AI, and for more information on the center’s efforts with generative AI, please refer to this interview article. Director Matsuoka of 理化学研究所‘s R-CCS shared his vision for the social implementation of the world’s most powerful supercomputer, Fugaku, and his deep insights on its integration with generative AI.
ソース PRタイムズ
日本語