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SCSK Corporation announced that it will begin offering an AI dashboard built using Google’s generative AI model “Gemini” and Google Cloud’s data platform product “Looker” for its next-generation ERP “PROACTIVE”. PROACTIVE is a digital offering service that combines the various intellectual property and business know-how of the SCSK Group. With an AI-native next-generation ERP at its core, the “business-specific offering” provides solutions to business issues in various fields, from accounting, human resources and payroll, to sales and production management, and the “industry-specific offering” combines best practices for wholesalers, trading companies, manufacturing, construction, and the service industry to provide one-stop solutions to the unique management issues faced by each industry, achieving “business efficiency and automation” and “advanced management judgment”.
The newly provided AI dashboard analyzes data accumulated in PROACTIVE based on industry-specific business knowledge, and not only visualizes data, but also provides data-based analysis and suggestions for complex issues faced by companies, supporting quick and accurate decision-making. For example, for the issue of “sluggish sales of a certain product,” AI can analyze data from different perspectives across the board, and display it on the dashboard in the form of “customer satisfaction may be declining because the time from order to shipment is longer than that of other products,” quickly grasping the essence of the problem and proposing specific improvement measures to be taken next. AI’s analysis of a combination of internal and external data allows it to discover correlations and trends and provide suggestions. This makes it easy to perform advanced analyses that previously required personnel with specialized skills in data utilization. By linking with Gemini, automatically generated summaries, topics, and action plans are presented on the dashboard as a result of the analysis of internal data, significantly reducing the labor required to create reports.
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また、分析結果をPROACTIVEの各機能と連携させることで、売上向上施策などの目標達成に向けた具体的なアクションプランと、それに基づく将来予測を導き出すことができます。例えば、販売管理機能や会計機能と連携し、計画損益との差異を把握することで、発注数量や仕入在庫の増減予測が可能になります。 SCSK PROACTIVE AIの柱である「経営の高度化」と「効率化・自動化」のそれぞれにおいて進化を続けていくと説明。経営の高度化では、対話型分析機能により、単にデータを提示するだけでなく、AIエージェントと対話しながら分析を行うことで、データの傾向や異常値を発見したり、明確な仮説がない場合でも新たな仮説を生み出すことが可能になります。また、効率化・自動化の面では、マルチモーダル入力機能により、自然言語に加え、画像、音声、動画など、より直感的なインターフェイスを活用することで、ユーザーがシステムを利用しやすくなります。また、各種ERPモジュールとの連携を強化することで、高度な経営判断や効率化・自動化を容易に実現できるシステムの提供を目指します。
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