HEAVEN Japan Co., Ltd. has partnered with Feedforce Group Inc. to begin providing new support for improving customer experience using its in-house developed DX service “Tsunadigi.”
“Tsunadigi” is a ” field-led real DX package ” developed based on the customer engagement measures that HEAVEN Japan has actually used in its own D2C business and have achieved results. It provides a mechanism to deepen the “emotional connection” with customers and build trust with brands, both online and offline, in a form that can be replicated in stores that use Shopify.
店舗やブランドが顧客との関係を深めたいと思っても、人手や時間、知識が限られているなどの障壁に直面することが多いのです。
“Tsunadigi” was born as a DX tool to address such challenges.
こちらもお読みください: ゲインサイトがSkilljarを買収し、顧客のマスターベーションを加速させる
のノウハウを組み合わせることで 天国 日本が長年培ってきた フィードフォース・グループ‘s powerful app integration platform, all stores using Shopify will be able to provide a “consistent customer experience.”
ソース PRタイムズ
