English 
InfoDeliver Inc. has launched a new service called “COMITX,” which allows customers to build AI agents specialized for their business. In conjunction with this, the company has launched a new website introducing the concept, functions, and examples of the service.
As the introduction of AI progresses, an increasing number of companies are facing challenges such as, “We introduced the popular AI, but we can’t use it in practice,” or “General-purpose AI is not accurate enough and doesn’t fit our business.”
InfoDeliver’s new service, “COMITX,” was created to address these challenges. It is a co-creation service that develops business-specific AI agents together with customers.
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InfoDeliver has been working on AI BPO operations for many years, and therefore utilizes its unique LLM to gain a deep understanding of business structures, rules, terminology, and data formats. This allows us to build a “useful AI Agent” optimized for each customer’s business in a short period of time.
AIをビジネスに活用するには、ビジネス知識、AIへの深い理解、そして繊細なチューニングスキルが必要です。COMITXでは、AIトレーナーがプロジェクトの立ち上げから運用まで伴走します。業界の特性や業務知識、社内ルールや慣習、法令遵守の要件などを丁寧に解釈し、AIに必要な情報を教えます。
In addition, we aim to further improve accuracy by making use of “human eyes” that can notice anomalies or errors in the data generated by AI, and by repeatedly correcting and reinforcing the data based on experience and knowledge.
さらに、AIが得意とする領域と人間の判断が必要な領域を明確に区別し、それぞれの役割を最適に設計します。AIと人間がシームレスに補完し合える業務プロセスを構築することで、導入効果とコスト効率を両立します。
このようにビジネスに合わせて開発することで、本当に使えるAIエージェントを作ることができます。
インフォデリバリー は、AI BPOで培った業務知識と最先端のAI技術を融合させ、現場プロセスに深く根ざしたAI特化型サービスを提供します。単なる効率化ではなく、ビジネスそのものの高度化・最適化を通じて、企業の成長を加速させ、新たな価値を創造することを目指しています。
We will work with our customers to “co-create” AI to maximize its potential, and spread AI agents that are truly useful in practice throughout society.
Based on its philosophy of “Business Partner One,” InfoDeliver will continue to support its customers’ businesses with the power of AI technology and contribute to the development of a sustainable society.
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