ニアミーが総合AIエージェントサービスを開始

モビリティに関する課題解決に取り組むソーシャルデザインカンパニー、NearMe Inc.は、この度、以下のコラボレーションを開始しました。 日本マイクロソフト株式会社また、AIエージェントを活用したサービスの本格的な導入を目指し、株式会社エヌ・ティ・ティ・ドコモと業務提携しました。

ニアミーは、より多くの方に使いやすいサービスを目指し、日々様々な改善を続けています。交通事業者様との連携によるサービスエリアの拡大など、ハード面での利便性強化に加え、お客様が快適にサービスをご利用いただけるよう、ソフト面の改善としてAI技術の活用を積極的に推進しています。

As part of our efforts to proactively utilize AI technology, we have begun incorporating a reservation function using an AI agent into our private transfer service, “Chartered Jumbo Taxi,” from among the services we provide, including Airport Shuttle. Specifically, by utilizing the AI ​​agent, you can easily reserve and use the “Chartered Jumbo Taxi” service by simply entering the date, time, duration, and route required for using the service into the AI ​​agent through natural interaction.

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As for future developments, we aim to first introduce an AI agent as a contact point for all services provided by NearMe by the end of 2025. Furthermore, for the “Chartered Jumbo Taxi” service, we plan to develop a service that will suggest more efficient routes and times that avoid peak hours based on the operation information entered by the user, based on our track record of providing the service to date. Furthermore, we aim to provide a more effective travel experience by developing an AI agent that can provide customer service activities that meet the various requests of customers who make reservations, such as suggesting additional stops along the way and guiding them on recommended lengths of stay at stay spots, based on the interests of those who have made reservations for the service.

また、AIエージェントの開発・活用により、以下のような方々のお役に立ちたいと考えています。 ニアミー‘s services, such as contributing to the digital transformation of operations for transportation companies by having AI agents handle everything from reservations to dispatching.

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