English 
ソニーネットワークコミュニケーションズ Inc. has developed “Shpica,” an AI knowledge platform that uses AI to organically connect knowledge and human resources scattered throughout an organization and promote collaboration beyond organizational boundaries. Applications are being accepted starting today, with the platform becoming available on October 1st.
This service is a human-centered knowledge management system that links and accumulates knowledge within an organization with “who the knowledge is relevant to,” and enables the optimal information and in-house experts to be instantly found simply by asking questions to the AI.It can be introduced on a department-by-department basis and can be expanded in stages as the organization grows.
社員の経験やノウハウの共有、スキルマップの構築、社内ヘルプデスクの設置など、業種を問わず知的資産の活用に関するさまざまなユースケースに活用でき、部門や地域、世代を問わず、組織内のナレッジを必要な人に最適な形で届けることができます。
こちらもお読みください： rakumoとクラウドエースがGoogle Agentspace AIで提携
In recent years, with the decline in the working population and the rise in the rate of mid-career hiring, utilizing the organization’s intellectual assets, such as the knowledge, know-how, and personal connections possessed by employees, and maintaining human networks have become important management issues.However, in many workplaces, issues such as “when faced with business issues, the organization’s knowledge cannot be utilized or it is difficult to find someone to consult” and “know-how has been lost from the organization due to the retirement of veteran employees” are seen.
様々なツールに大量の情報が蓄積されているにも関わらず、日々更新される膨大な情報の中から、本当に必要な知見や相談相手を見つけることは困難です。その結果、組織内の貴重な知識や経験が十分に活用されず、同じような課題に対して重複して取り組んだり、過去の失敗を繰り返したりといった非効率が発生しています。
このような課題を解決するために、AIが組織内の「知」と「人」をつなぎ、社員一人ひとりに適した情報や社内エキスパートを配信する、「人とAIのコラボレーション」をコンセプトとした新しいナレッジプラットフォームを開発しました。
“Shpica” aims to maximize intellectual assets by connecting people within an organization, and people with knowledge, and sharing it throughout the organization, thereby elevating the capabilities of each employee to the competitive edge of the entire organization. We will continue to expand the functionality of our service and support maximizing organizational creativity and productivity.
ソース PRタイムズ
日本語