PR\u30bf\u30a4\u30e0\u30ba<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"LINE WORKS Corporation, a provider of the business communication tool \u201cLINE WORKS\u201d and various AI products, is pleased to announce that it has launched \u201cCX Talk,\u201d a new option that allows users to consolidate inquiries on \u201cLINE WORKS,\u201d starting today. The number of “LINE WORKS” users has exceeded 5.2 million (as of January 2025), with 2 million users among LINE WORKS users and 36 million users through external chat integration with LINE (both as of March 2025). As of today, active communication both within the company and with external parties is conducted on LINE WORKS on a daily basis. Among these, the most common form of communication is answering inquiries. […]<\/p>\n","protected":false},"author":4,"featured_media":15720,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,211,92,237,206],"tags":[5260,428,5261,4099,2226],"ppma_author":[205],"class_list":["post-15719","post","type-post","status-publish","format-standard","has-post-thumbnail","category-apac","category-customer-experience","category-japan","category-martech","category-news","category-regional","tag-communication-tool","tag-customer-experience","tag-cx-talk","tag-generation-ai","tag-line-works"],"yoast_head":"\n
LINE WORKS Unveils "CX Talk" to Simplify Customer Inquiries<\/title>\n<meta name=\"description\" content=\"LINE WORKS Corp., launches \u201cCX Talk\u201d a new feature to unify and streamline customer inquiries within its business communication platform.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/demo.itbusinesstoday.com\/ja\/martech\/customer-experience\/line-works-launches-cx-talk-for-streamlined-inquiries\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"LINE WORKS Unveils "CX Talk" to Simplify Customer Inquiries\" \/>\n<meta property=\"og:description\" content=\"LINE WORKS Corp., launches \u201cCX Talk\u201d a new feature to unify and streamline customer inquiries within its business communication platform.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/demo.itbusinesstoday.com\/ja\/martech\/customer-experience\/line-works-launches-cx-talk-for-streamlined-inquiries\/\" \/>\n<meta property=\"og:site_name\" content=\"itbusinesstoday\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-11T10:38:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/demo.itbusinesstoday.com\/wp-content\/uploads\/2025\/06\/LINE-WORKS-launches-new-option.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"NewsDesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"NewsDesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta name=\"twitter:data2\" content=\"2\u5206\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"LINE WORKS Unveils \"CX Talk\" to Simplify Customer Inquiries","description":"LINE WORKS Corp., launches \u201cCX Talk\u201d a new feature to unify and streamline customer inquiries within its business communication platform.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/demo.itbusinesstoday.com\/ja\/martech\/customer-experience\/line-works-launches-cx-talk-for-streamlined-inquiries\/","og_locale":"ja_JP","og_type":"article","og_title":"LINE WORKS Unveils \"CX Talk\" to Simplify Customer Inquiries","og_description":"LINE WORKS Corp., launches \u201cCX Talk\u201d a new feature to unify and streamline customer inquiries within its business communication platform.","og_url":"https:\/\/demo.itbusinesstoday.com\/ja\/martech\/customer-experience\/line-works-launches-cx-talk-for-streamlined-inquiries\/","og_site_name":"itbusinesstoday","article_published_time":"2025-06-11T10:38:44+00:00","og_image":[{"width":1200,"height":800,"url":"https:\/\/demo.itbusinesstoday.com\/wp-content\/uploads\/2025\/06\/LINE-WORKS-launches-new-option.webp","type":"image\/webp"}],"author":"NewsDesk","twitter_card":"summary_large_image","twitter_misc":{"\u57f7\u7b46\u8005":"NewsDesk","\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593":"2\u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/demo.itbusinesstoday.com\/martech\/customer-experience\/line-works-launches-cx-talk-for-streamlined-inquiries\/#article","isPartOf":{"@id":"https:\/\/demo.itbusinesstoday.com\/martech\/customer-experience\/line-works-launches-cx-talk-for-streamlined-inquiries\/"},"author":{"name":"NewsDesk","@id":"https:\/\/demo.itbusinesstoday.com\/#\/schema\/person\/485a13a98c34304fc32ae33d4dcff712"},"headline":"LINE WORKS launches “CX Talk” for streamlined inquiries","datePublished":"2025-06-11T10:38:44+00:00","mainEntityOfPage":{"@id":"https:\/\/demo.itbusinesstoday.com\/martech\/customer-experience\/line-works-launches-cx-talk-for-streamlined-inquiries\/"},"wordCount":382,"publisher":{"@id":"https:\/\/demo.itbusinesstoday.com\/#organization"},"image":{"@id":"https:\/\/demo.itbusinesstoday.com\/martech\/customer-experience\/line-works-launches-cx-talk-for-streamlined-inquiries\/#primaryimage"},"thumbnailUrl":"https:\/\/demo.itbusinesstoday.com\/wp-content\/uploads\/2025\/06\/LINE-WORKS-launches-new-option.webp","keywords":["communication tool","Customer Experience","CX Talk","Generation AI","LINE WORKS"],"articleSection":["APAC","Customer Experience","Japan","Martech","News","Regional"],"inLanguage":"ja"},{"@type":"WebPage","@id":"https:\/\/demo.itbusinesstoday.com\/martech\/customer-experience\/line-works-launches-cx-talk-for-streamlined-inquiries\/","url":"https:\/\/demo.itbusinesstoday.com\/martech\/customer-experience\/line-works-launches-cx-talk-for-streamlined-inquiries\/","name":"LINE WORKS Unveils \"CX Talk\" to Simplify Customer Inquiries","isPartOf":{"@id":"https:\/\/demo.itbusinesstoday.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/demo.itbusinesstoday.com\/martech\/customer-experience\/line-works-launches-cx-talk-for-streamlined-inquiries\/#primaryimage"},"image":{"@id":"https:\/\/demo.itbusinesstoday.com\/martech\/customer-experience\/line-works-launches-cx-talk-for-streamlined-inquiries\/#primaryimage"},"thumbnailUrl":"https:\/\/demo.itbusinesstoday.com\/wp-content\/uploads\/2025\/06\/LINE-WORKS-launches-new-option.webp","datePublished":"2025-06-11T10:38:44+00:00","description":"LINE WORKS Corp., launches \u201cCX Talk\u201d a new feature to unify and streamline customer inquiries within its business communication platform.","breadcrumb":{"@id":"https:\/\/demo.itbusinesstoday.com\/martech\/customer-experience\/line-works-launches-cx-talk-for-streamlined-inquiries\/#breadcrumb"},"inLanguage":"ja","potentialAction":[{"@type":"ReadAction","target":["https:\/\/demo.itbusinesstoday.com\/martech\/customer-experience\/line-works-launches-cx-talk-for-streamlined-inquiries\/"]}]},{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/demo.itbusinesstoday.com\/martech\/customer-experience\/line-works-launches-cx-talk-for-streamlined-inquiries\/#primaryimage","url":"https:\/\/demo.itbusinesstoday.com\/wp-content\/uploads\/2025\/06\/LINE-WORKS-launches-new-option.webp","contentUrl":"https:\/\/demo.itbusinesstoday.com\/wp-content\/uploads\/2025\/06\/LINE-WORKS-launches-new-option.webp","width":1200,"height":800,"caption":"LINE WORKS"},{"@type":"BreadcrumbList","@id":"https:\/\/demo.itbusinesstoday.com\/martech\/customer-experience\/line-works-launches-cx-talk-for-streamlined-inquiries\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/demo.itbusinesstoday.com\/"},{"@type":"ListItem","position":2,"name":"LINE WORKS launches “CX Talk” for streamlined inquiries"}]},{"@type":"WebSite","@id":"https:\/\/demo.itbusinesstoday.com\/#website","url":"https:\/\/demo.itbusinesstoday.com\/","name":"\u30a4\u30c3\u30c8\u30d3\u30b8\u30cd\u30b9\u30c8\u30a5\u30c7\u30a4","description":"","publisher":{"@id":"https:\/\/demo.itbusinesstoday.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/demo.itbusinesstoday.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ja"},{"@type":"Organization","@id":"https:\/\/demo.itbusinesstoday.com\/#organization","name":"\u30a4\u30c3\u30c8\u30d3\u30b8\u30cd\u30b9\u30c8\u30a5\u30c7\u30a4","url":"https:\/\/demo.itbusinesstoday.com\/","logo":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/demo.itbusinesstoday.com\/#\/schema\/logo\/image\/","url":"https:\/\/itbt-staging-68b209.ingress-earth.ewp.live\/wp-content\/uploads\/2025\/01\/Asset-1.png","contentUrl":"https:\/\/itbt-staging-68b209.ingress-earth.ewp.live\/wp-content\/uploads\/2025\/01\/Asset-1.png","width":663,"height":275,"caption":"itbusinesstoday"},"image":{"@id":"https:\/\/demo.itbusinesstoday.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/demo.itbusinesstoday.com\/#\/schema\/person\/485a13a98c34304fc32ae33d4dcff712","name":"\u30cb\u30e5\u30fc\u30b9\u30c7\u30b9\u30af","image":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/demo.itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.pngf091576668ba5dc7a03619ffccba6942","url":"https:\/\/demo.itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png","contentUrl":"https:\/\/demo.itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png","caption":"NewsDesk"},"sameAs":["https:\/\/itbt-staging-68b209.ingress-earth.ewp.live"],"url":"https:\/\/demo.itbusinesstoday.com\/ja\/author\/newsdesk\/"}]}},"authors":[{"term_id":205,"user_id":4,"is_guest":0,"slug":"newsdesk","display_name":"NewsDesk","avatar_url":{"url":"https:\/\/demo.itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png","url2x":"https:\/\/demo.itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png"},"0":null,"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/demo.itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/15719","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/demo.itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/demo.itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/comments?post=15719"}],"version-history":[{"count":1,"href":"https:\/\/demo.itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/15719\/revisions"}],"predecessor-version":[{"id":15721,"href":"https:\/\/demo.itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/15719\/revisions\/15721"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/demo.itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/media\/15720"}],"wp:attachment":[{"href":"https:\/\/demo.itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/media?parent=15719"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/demo.itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/categories?post=15719"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/demo.itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/tags?post=15719"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/demo.itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/ppma_author?post=15719"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}