Tag: call center

Gen-AX Unveils ‘X-Ghost’ AI Operator with Human Warmth

Gen-AX Inc., which develops and provides SaaS products utilizing generative AI (artificial intelligence) and provides consulting services to…

AVILEN launches “Automatic Response AI Operator” service

AVILEN Inc. has launched the 'Automatic Response AI Operator,' a service that automates telephone support using generative AI,…

Softbrain updates eSales Manager CRM and esm call system

Softbrain Corporation, a leading domestic CRM/SFA company, has begun offering the cloud-based CTI system "esm call" as a…

Link Partners with SoftBank to Distribute BIZTEL Cloud CTI

Link Corporation, which operates "BIZTEL," is pleased to announce that it has signed a distributorship agreement for "BIZTEL"…

Tokyo Gas Adopts “RightVoC by KARTE” AI VoC Solution

RightVoC by KARTE, a product provided by RightTouch Inc., which is transforming customer support with data and AI,…

Dialpad debuts AI-driven communication platform in Japan

Dialpad, Inc., which provides an AI-powered customer communications platform, has announced that it will begin offering advanced AI…

Zendesk Names Taro Mori CEO of Japan

Zendesk Japan, Inc., the leading AI-powered support platform company, today announced that Taro Mori has been appointed Representative…

Willment and FlashIntel Japan form consulting partnership

Willment Co., Ltd. is pleased to announce that it has signed a partnership agreement with FlashIntel Japan to…

Zendesk Announces its new “Zendesk Resolution Platform”

Zendesk, Inc., a leading support platform company that utilizes AI and develops customer service, announced the AI ​​service…

TMJ Co Partners with Wizleap for Customer Introductions

TMJ Co., Ltd., a Secom Group company that develops and operates contact centers and back offices (business processing…

Pluszero Launches “Miraio,” Reliable AI Agent for Call Center

Pluszero Inc., which provides, develops, maintains, and operates various technology solutions such as AI and natural language processing,…

Biglobe Introduces AI-Powered Voice Analysis Service

BIGLOBE announced that it has introduced a voice analysis service for call centers that uses Google Cloud's AI…

Join Our Community

Join Our Community