Tag: call centers

JR East deploys AI assistants in call centers to boost service

JR East has introduced the voice recognition solution "PKSHA Speech Insight" to its group's JRE POINT call center.…

Eleven Labs With Spark+ Launches Japanese Voice AI

Eleven Labs Japan and Spark+ Inc. have announced a joint initiative to develop a Japanese-specialized voice AI solution…

Virtualex provides call center cloud CRM service “Virtualex iXClouZ” to Keihan Electric Railway Real Estate Co., Ltd.

Virtualex Consulting Co., Ltd. is pleased to announce that it has begun providing its cloud CRM service "…

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