Tag: contact center

NTT Technocross has launched CTBASE/Smart Communicator, an AI-powered voicebot service designed to deliver accurate automated responses in contact…

MediaLink Inc., provider of the telephone AI agents "DX Denwa" and "AIto," is pleased to announce that it…

Softfront Japan’s AI voice bot ‘commubo’ is teaming up with Brekeke Japan’s ‘Brekeke Contact Center Suite’ in a…

Zendesk, Inc., a leading AI-powered support service company, announced the general availability of Zendesk Contact Center in Japan.…

cInc., which is transforming customer support with data and AI, is collaborating with ITOCHU Techno-Solutions Corporation to provide…

B-with Corporation is pleased to announce that it has entered into a resale agreement with SoftBank Corp. (hereinafter…

Mobilus Inc., a developer and provider of CX solutions for contact centers, has begun offering a new function…

Softfront Japan Co., Ltd., a subsidiary of Softfront Holdings Co., Ltd., is pleased to announce that its AI…

PKSHA Technology Inc. has announced a new partnership with Resona Bank, Ltd. to fully implement PKSHA Speech Insight,…

TOPPAN Corporation, a group company of TOPPAN Holdings, and TB Next Communications Inc. will begin offering a service…

Transcosmos Inc., a top global BPO provider from Japan, has teamed up with Cogent E-Services Limited. Cogent is…

Karakuri Inc., a company that empowers customer support, is pleased to announce that Mitsubishi UFJ Asset Management Co.,…