Tag: Customer Experience

GNext partners with Verbex to advance voice AI in support

GNext is moving into voice driven CX and has started working with Verbex on a joint proof of…

GNext and Verbex Partner to Advance Voice AI in Support

GNext has kicked off a collaboration with Verbex Inc. and the whole idea is pretty straightforward. Both companies…

DGBT Launches NaviPlus Search Advanced

DG Business Technology, Inc., which provides comprehensive support for digital businesses, will begin offering a new plan, "…

TIS and Agrex launch AI-powered Contact Center Service

TIS Inc., a member of the TIS INTEC Group, and AGREX Inc. are pleased to announce that they…

Infomart Debuts ‘Data Conversion Support’ Invoice Tool

Infomart Corporation, which uses the power of digital technology to streamline all types of business operations, will begin…

NTT Technocross launches AI Voicebot for Contact Centers

NTT Technocross has launched CTBASE/Smart Communicator, an AI-powered voicebot service designed to deliver accurate automated responses in contact…

Japan’s First Cardiac Hospital Launches AI Chat Support

New Heart Watanabe International Hospital, a world-renowned cardiac surgery institution headquartered in Suginami-ku, Tokyo, announced its formal launch…

NRI Launches “CXynapse Hub” for CX Strategy Support

Nomura Research Institute has launched something called CXynapse Hub. It is meant for companies that deal with customers…

Comdesign Partners ‘CT-e1/SaaS’ with ‘clearA’ Voice Tech

Comdesign Inc., which provides the cloud-based CTI "CT-e1/SaaS" as a monthly service, has begun collaborating with "clearA," a…

MediaLink Debuts ‘Knowledge Link’ Automation Tool

MediaLink Inc., provider of the telephone AI agents "DX Denwa" and "AIto," is pleased to announce that it…

TechMatrix and Vottia Unite to Boost AI Customer Support

TechMatrix Corporation has joined hands with Vottia Inc. to link its contact center CRM ‘FastHelp’ with Vottia’s AI…

Hitachi Solutions Create Unveils CX Community Service

Hitachi Solutions Create, Ltd. will begin sales of its "Online Community Service" on November 7th. The service utilizes…

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