Tag: Customer Experience

Lost Item Cloudfind, ORIX Form Capital, Business Alliance

Find Inc., provider of the "Lost Item Cloudfind," is pleased to announce that it has entered into a…

Dentsu PR Launches Initiative to Boost Corporate Media

Dentsu Digital Inc. and Dentsu PR Consulting Inc. announced a joint project. This project will offer complete support…

Tech Touch launches data strategy AI agent “AI Central Voice”

Tech Touch Inc. has begun offering the data strategy AI agent "AI Central Voice." This service uses AI…

Masterpiece Group Launches AI-BPO Agent, SaaS service

Masterpiece Group Inc. will begin offering a contact center-specialized AI agent in conjunction with "AI-BPO," an AI SaaS…

IVRy Forms Strategic Partnership Agreement with SC Digital

IVRy Inc., which provides the conversational voice AI SaaS "IVRy," is pleased to announce that it has entered…

Zendesk Announces its new “Zendesk Resolution Platform”

Zendesk, Inc., a leading support platform company that utilizes AI and develops customer service, announced the AI ​​service…

TMJ Co Partners with Wizleap for Customer Introductions

TMJ Co., Ltd., a Secom Group company that develops and operates contact centers and back offices (business processing…

Pluszero Launches “Miraio,” Reliable AI Agent for Call Center

Pluszero Inc., which provides, develops, maintains, and operates various technology solutions such as AI and natural language processing,…

FamilyNet Japan, NTT East Partner on Real Estate Services

FamilyNet Japan Inc., a Tokyo Electric Power Company Group company, and Nippon Telegraph and Telephone East Corporation  signed…

IVRy launches new feature “Voice Recognition Q&A” AI generates and answers Q&A from phone call content

IVRy Inc., which provides the conversational voice AI SaaS "IVRy," is pleased to announce that it has developed…

Salesforce Introduces “Agentforce for Marketing” in Japan

Salesforce Japan Co., Ltd. has announced the launch of "Agentforce for Marketing" in Japan. This AI solution helps…

FPT strengthens collaboration with Databricks to launch consulting and implementation support services

FPT Consulting Japan Co., Ltd. is pleased to announce that it has strengthened its collaborative relationship with Databricks,…

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