Tag: Customer Experience

Fujitsu has started building a new AI chatbot service for the Japan Pension Service. It’s an upgrade of…

Fujitsu announced that it will provide its digital ticketing service to NTT DOCOMO for its new ticket platform…

The SabreMosaic™ Travel Marketplace has played a significant role in the global roll-out of New Distribution Capability (NDC)…

Zendesk, Inc., a leading AI-powered support service company, announced the general availability of Zendesk Contact Center in Japan.…

What if every customer journey map you’ve relied on so far was only telling half the story? Most…

Helpfeel Inc., which provides an "AI knowledge data platform" that strengthens corporate AI, will begin offering the beta…

Kujira Co., Ltd. began development of a new system called "Kujira Telephone Reception AI Agent," which uses AI…

AVILEN Inc. has launched the 'Automatic Response AI Operator,' a service that automates telephone support using generative AI,…

360Channel Inc. has begun API integration between its AI technology-based information dissemination service "AI Caster" and the AI…

L is B Inc. is pleased to announce that it will begin offering the beta version of "direct…

KUL Corporation has developed "Nareful Chat," a secure, interactive, generative AI chat tool for businesses. The service will…

NEC Platforms will begin offering a direct connection model for its UNIVERGE BLUE cloud service, which integrates essential…