Tag: Customer Experience

Sky has launched SKYSEA Client View Ver.21. This latest version of their client operations management software includes a…

NTT Advanced Technology Corporation will begin offering a face-to-face version of its multilingual real-time communication assistant "globejoy" from…

Zendesk, Inc., a leading AI-powered support platform, has added new features to its AI service platform , the…

United Arrows Co., Ltd. has introduced Mail Dealer, an email sharing and management system provided by Rakus Co.,…

ITOCHU Techno-Solutions Corporation (CTC) announced that it has signed a distributorship agreement with RightTouch Inc. to provide cloud-based…

cInc., which is transforming customer support with data and AI, is collaborating with ITOCHU Techno-Solutions Corporation to provide…

Softu Corporation, which provides the AI ​​automatic telephone answering service "Mirai AI," has obtained a patent for technology…

AI Square Inc. will begin offering a collaboration service with TechMatrix Corporation's contact center CRM system "FastHelp" from…

MK System Co., Ltd., which develops systems and provides cloud services for business support software related to social…

Starley Inc., which designs new relationships between humans and AI, has launched a new "Chat Mode" (hereinafter referred…

SMBC CloudSign, a cloud-based electronic contract service provided by SMBC CloudSign Co., Ltd., will begin API integration with…

NeoJapan Inc. will begin offering "neoAI Chat for desknet's," a generative AI platform that combines internal data with…