Tag: Customer Experience

Goodpatch backs JT’s Habee from launch to development

Goodpatch Inc., a design company that drives corporate transformation with a customer experience as its starting point, has…

TikTok Shop Japan launches AI call center for EC industry

With the launch of TikTok Shop in Japan, Newjia Co., Ltd. will begin full-scale deployment of a next-generation…

Altius Link, ELYZA launch AI app for inquiry classification

Altius Link and ELYZA have jointly developed the "Contact Reasons Classification LLM App," a generative AI-powered solution designed…

LeanGo Inc begins developing Chatbot features for DEJAM

LeanGo Inc. is pleased to announce that it has begun developing a chatbot function for its marketing success…

Shopify Unveils Horizon, New AI Store Design Platform

Shopify Japan Co., Ltd., the Japanese subsidiary of Shopify, a leader in global commerce, is pleased to announce…

Dentsu Digital With Aww to Boost Virtual Human Support

Dentsu Digital Inc. has signed a partnership agreement with virtual human AI company Aww Inc. to further strengthen…

PrimeNumber’s TROCCO Tools Expand into CDP Market

PrimeNumber Inc. will begin offering a new package called "TROCCO Segment Builder" on July 1st, which will realize…

CLUE Adds AI Chat Support to DroneRoofer for Safer Use

CLUE Inc., a company that develops drone-related software, has released a 24/7 AI chatbot support service using LINE…

NICE, ServiceNow Partner to Deliver AI Customer Service

NICE announced a strategic partnership with ServiceNow at ServiceNow's annual customer and partner event, Knowledge 2025. The partnership…

Nishika Adds Multilingual Feature to SecureMemo AI Tool

Nishika Inc. has implemented a real-time multilingual mixed recognition function in its on-premise AI voice transcription service "SecureMemo".…

E-Guardian Inc Develops AI-Based Customer Support Tool

E-Guardian Inc. is pleased to announce that it has begun developing an AI agent-type customer support tool in…

Xplaza Adds AI Agent Feature to Content Service “Mark”

EXPLAZA Inc., which is engaged in social implementation of generative AI, including "EXPLAZA Generative AI Partner," which develops…

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