Tag: Customer Experience

NEC Corp Unveils AI Contact Center for CX and EX Boost

NEC Corporation will launch its new AI-powered solution, NEC Communication Agent, in May 2025. This AI tool helps…

Yappli Inc Debuts Next-Gen Web Platform “Yappli WebX”

Yappli Inc., provider of the app development platform "Yappli," has begun offering "Yappli WebX," a next-generation web construction…

IVRy with Ehime Bank to boost SME digital transformation

IVRy Inc., which provides the conversational voice AI SaaS "IVRy," is pleased to announce that it has entered…

Asada Clinic, IBM Japan Develop AI Chatbot for Infertility

Asada Ladies Clinic and IBM Japan announced that they had jointly developed a chatbot called "Chatbot Asada Sensei"…

“Mail Dealer” and “OSORA” Begin System Integration

Mail Dealer, an email sharing and management system provided by Rakus Co., Ltd., has begun collaborating with OSORA,…

transcosmos opens new operations centers in South Korea

transcosmos hereby announces that the company has opened new operations centers CX Square Guro 2 (Guro Center 2) and…

FastFlow Adds Auto-Save for Smarter Knowledge Sharing

MONO BRAIN Inc. is pleased to announce that it has added an "automatic response saving function" to its…

F-Code’s CODE Marketing Cloud teams with Kaiu and sinclo

In the pop-up tools "CODE Marketing Cloud" and "KaiU" provided by F-Code Corporation. It is pleased to announce…

NTT Com and transcosmos Launch Digital BPO Solutions

NTT Communications Corporation and transcosmos inc. have officially commenced full-scale delivery of their jointly developed "Digital BPO" solutions.…

Sumitomo Releases RakRak Procurement II 10.2 System

Sumitomo Electric Information Systems Co., Ltd. will release a new version of its purchasing management system "RakRak Procurement…

Asobica Launches AI Tool to Automate Customer Feedback

Asobica Inc., which provides the honest opinion data platform "coorum" based on zero-party data, is launching "coorum report",…

RightTouch raised over 800 million yen in its Series A round

RightTouch Inc. has raised over 800 million yen in total in its Series A round through a third-party…

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