Tag: customer service

What if every customer journey map you’ve relied on so far was only telling half the story? Most…

ZEALS Inc., a provider of customer service AI agents, is pleased to announce that it has introduced and…

Ricoh Company, Ltd. and Ricoh Japan Co., Ltd. announced the launch of the "RICOH Digital Signage AI Voice…

transcosmos has launched trans-AI VoiceBot in South Korea. This conversational AI solution boosts customer interactions. It uses advanced…

For decades, Japanese businesses have set the global gold standard for customer service. Attention to detail and omotenashi…

Zendesk, Inc., a leading AI-based support platform company, announced that it has completed the acquisition of HyperArc, a…

Sony Biz Networks Inc. has announced "Assist AI Chat Bot." This generative AI chatbot will manage employee questions.…

ZEALS Inc. has launched its AI customer service agent for “Duncan,” a custom suit shop run by Onoue…

Advanced Media Inc. has introduced a new solution aimed at tackling the growing issue of customer harassment in…

ElevenLabs, a leading voice AI company, is pleased to announce that it will provide its voice technology to…

The generative AI chatbot "SELFBOT" provided by SELF Inc. has been introduced to Earth Chemical Co., Ltd. with…

transcosmos hereby announces that the company will reinforce its Japan market entry service designed for Chinese businesses. As Chinese companies accelerate…