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HCLTech, a leading global technology company, announced the expansion of its strategic partnership with Microsoft to transform customer service experiences with generative AI and cloud-based contact center solutions. HCLTech will…
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Doorzo boosts smarter platform for cross-border shopping
Doorzo just rolled out a pretty loaded upgrade, and the idea is…
GNext partners with Verbex to advance voice AI in support
GNext is moving into voice driven CX and has started working with…
Inside Japan’s Adtech Transformation: How Adaptive Streaming Is Solving the Performance vs. Experience Paradox
For decades Japan leaned heavily on traditional advertising. TV, newspapers, banners, that…
transcosmos Debuts trans-ASC to Boost Meta Ad Targeting
transcosmos just launched trans-ASC, a solution built to get more control out…
GNext and Verbex Partner to Advance Voice AI in Support
GNext has kicked off a collaboration with Verbex Inc. and the whole…
DGBT Launches NaviPlus Search Advanced
DG Business Technology, Inc., which provides comprehensive support for digital businesses, will…
SORAMICHI and Mico Enhance AI Customer Engagement
Mico Inc. runs a platform that helps companies communicate better with their…
TIS and Agrex launch AI-powered Contact Center Service
TIS Inc., a member of the TIS INTEC Group, and AGREX Inc.…
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