日本語 
Customer Experience
The Generative AI Co-Creation Lab., an initiative of BELLSYSTEM24, Inc., has begun offering "Hitotonari AI", a service that uses generative AI to infer customer needs from VOC (voice of the…
Latest News
GNext partners with Verbex to advance voice AI in support
GNext is moving into voice driven CX and has started working with…
GNext and Verbex Partner to Advance Voice AI in Support
GNext has kicked off a collaboration with Verbex Inc. and the whole…
TIS and Agrex launch AI-powered Contact Center Service
TIS Inc., a member of the TIS INTEC Group, and AGREX Inc.…
Infomart Debuts ‘Data Conversion Support’ Invoice Tool
Infomart Corporation, which uses the power of digital technology to streamline all…
Rakus forms capital and business alliance with Plus Alpha
Rakus Co., Ltd. and Plus Alpha Consulting Co., Ltd. have made a…
NTT Technocross launches AI Voicebot for Contact Centers
NTT Technocross has launched CTBASE/Smart Communicator, an AI-powered voicebot service designed to…
Japan’s First Cardiac Hospital Launches AI Chat Support
New Heart Watanabe International Hospital, a world-renowned cardiac surgery institution headquartered in…
NRI Launches “CXynapse Hub” for CX Strategy Support
Nomura Research Institute has launched something called CXynapse Hub. It is meant…
Latest Article
English