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The Generative AI Co-Creation Lab., an initiative of BELLSYSTEM24, Inc., has begun offering "Hitotonari AI", a service that uses generative AI to infer customer needs from VOC (voice of the…
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Chiba Kogin App Launches Lifestyle-Friendly Services
Chiba Kogyo Bank Ltd. has been improving the functionality of the Chiba…
Gapraise Inc Launches Project to Enhance BIGLOBE’s CX
Gapraise Inc., an international SaaS trading company that supports digital businesses, is…
Mitsubishi UFJ Factors and Tokei Computer Broaden Ties
Mitsubishi UFJ Factors Co., Ltd. and Tokei Computer Co., Ltd. are pleased…
Resona Bank Adopts AI Tool to Boost Contact Center Sales
PKSHA Technology Inc. has announced a new partnership with Resona Bank, Ltd.…
Fastly and STCLab Inc Announce Strategic Collaboration
Fastly, Inc., the leading global edge cloud platform, and its Japanese subsidiary,…
TOPPAN Group unveils AI-powered Contact Center service
TOPPAN Corporation, a group company of TOPPAN Holdings, and TB Next Communications…
transcosmos, Cogent Partner on Contact Center Services
Transcosmos Inc., a top global BPO provider from Japan, has teamed up…
livepass Inc. Announces Next Product Strategy
livepass Inc. is pleased to announce that it is evolving from its…
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