アルダグラム Inc., which is committed to improving productivity in the non-desk work industry, has introduced its on-site digital transformation service “KANNA” to the eastern and western offices of Nippon Kanzai Co., Ltd., a major comprehensive building management company. By utilizing KANNA, the company has significantly reduced the travel time to remote on-site locations, which had previously been a major burden, and has established a system that allows the efficient parallel management of multiple projects while maintaining quality.
総合ビルマネジメント事業を全国展開する日本管財では、エンジニアリング統括本部(施工管理部)の少人数で、複数拠点のプロジェクトを並行して管理する必要がありました。例えば、東日本の拠点は東京を拠点としながら、群馬や千葉など遠隔地の7~8現場を同時に担当しており、物理的な移動や管理が大きな課題となっていました。システム導入以前は、電話やメール、紙媒体での情報共有が中心で、担当者がパソコンに資料を保存してしまうと、他の社員が進捗を追うことができませんでした。また、取引先からの現場報告もタイムリーではなく、夜間工事の完了状況や現場でトラブルが発生した場合などは、担当者が現場に出向くか、電話で個別に確認しないと把握できず、非効率でした。
With these challenges as a backdrop, the company considered ways to improve operational efficiency through digitalization. As a result, KANNA’s desired “photo ledger” and “chat” functions were simply integrated, and its intuitive operability was the deciding factor. In addition, the fee structure that allows unlimited invitations to representatives (from other companies) for free was also suitable for the company’s operations, which work with many business partners, and encouraged the company to introduce it.
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KANNAの導入により、これまで情報不足で現地確認が必要だった無駄な現場訪問が大幅に削減されました。遠隔地で発生したトラブルは、KANNA上で写真やコメントを共有することで、現地に行かなくても解決できるようになり、夜間作業の完了報告も翌朝スマートフォンで確認できるようになりました。これにより、スタッフの移動時間が短縮され、本来の管理業務に集中できるようになりました。
In addition, by consolidating information in the chat function for each case, communication has become faster because there is no longer a need for a large number of CC’d emails or formal exchanges starting with standard phrases. Past exchanges can be easily traced back in chronological order, making the history of the case clear to everyone, and a system has been established that allows other members to smoothly grasp the situation and respond even when the person in charge is absent.
Furthermore, because photos, drawings, and communication history are all stored linked to the project, even if a problem occurs several years later, KANNA functions as an “asset” that allows the situation at the time to be immediately confirmed without having to search through folders on the server. In the future, the company plans to expand the use of KANNA not only to the construction management department but also to the “building diagnosis” team, which has been using paper for many years, with the aim of improving work efficiency and productivity across the company.
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