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カスタマー・エクスペリエンス
The Generative AI Co-Creation Lab., an initiative of BELLSYSTEM24, Inc., has begun offering "Hitotonari AI", a service that uses generative AI to infer customer needs from VOC (voice of the…
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VOICHATがBPOサポートを追加し、ウェブ顧客サービスを強化
VOICHAT Inc. has launched a new “Handled Customer Service BPO Plan” for…
三菱UFJアセットマネジメント、「KARAKURI」でサポート強化
Karakuri Inc., a company that empowers customer support, is pleased to announce…
Zendesk、日本法人のCEOに森太郎氏を任命
Zendesk Japan, Inc., the leading AI-powered support platform company, today announced that…
株式会社レブコム、新サービス "MiiTel Synapse "を発表
RevComm Inc. has introduced "MiiTel Synapse," a new voice AI service aimed…
クベルパートナーズ、BPaaS型BPOサービス「拓下」の提供を開始
Kubell Partner Co., Ltd. will begin offering "Takushita", a BPaaS (Business Process…
ヤマト、Oracle Gen AIでカスタマーサポートを強化
Yamato Contact Service, a contact center business under Yamato Holdings, has introduced…
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