Tag: contact center

ELYZA Inc., which promotes the social implementation of large-scale language models (LLM), has been providing generative AI using…

NICE announced a new Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS). The collaboration will tightly integrate…

MONO BRAIN Inc. is pleased to announce that Copilot's "FastFlow," an AI specialized for CS operations, is now…

Altius Link and ELYZA have jointly developed the "Contact Reasons Classification LLM App," a generative AI-powered solution designed…

Upsell Technologies Inc. and Pluszero Inc. jointly hosted a launch event today to unveil "miraio," an advanced AI…

transcosmos hereby announces that the company has opened new operations centers CX Square Guro 2 (Guro Center 2) and…

MONO BRAIN Inc. is pleased to announce that it has added an "automatic response saving function" to its…

NTT Communications Corporation and transcosmos inc. have officially commenced full-scale delivery of their jointly developed "Digital BPO" solutions.…

RightTouch Inc. has raised over 800 million yen in total in its Series A round through a third-party…

Uhuru Corporation has begun offering a contact center innovation solution for the financial industry that utilizes AI technology.…

The Generative AI Co-Creation Lab., an initiative of BELLSYSTEM24, Inc., has begun offering "Hitotonari AI", a service that…

Collabos Inc., which provides call center systems and marketing systems on a monthly cloud-based basis, has updated its…