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HCLTech, a leading global technology company, announced the expansion of its strategic partnership with Microsoft to transform customer service experiences with generative AI and cloud-based contact center solutions. HCLTech will…
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Gainsight Acquires Skilljar to Accelerate Customer Mastery
Gainsight, the leading Customer Success Platform, announced the acquisition of Skilljar, a…
IVRy launches new feature “Voice Recognition Q&A” AI generates and answers Q&A from phone call content
IVRy Inc., which provides the conversational voice AI SaaS "IVRy," is pleased…
Collabos Inc. Enhances AI Marketing System ‘UZ’ with Automatic Content Generation Using VOC Data
Collabos Inc., which provides call center systems and marketing systems on a…
UPWARD Launches ‘Sales AI Innovation Lab’ to Drive Product and Tech Development
UPWARD Inc. opened a new base, "UPWARD Sales AI Innovation Lab," to…
Meltwater Japan appoints Masayuki Akada as Executive President
Meltwater Japan K.K. is pleased to announce that Masayuki Akada has been…
FOR YOU raises 250 million yen in Series A funding
FOR YOU Co., Ltd., which operates advertising agency business, talent/influencer management business,…
NEC Platforms Introduces Full Cloud Model with Lower Initial Deployment Costs for UNIVERGE BLUE Office Communication Service
NEC Platforms, Inc. (NEC) has announced the launch of a Bring Your…
Arara Message Launches AI Text Auto-Reflect Feature
Arara Inc., a subsidiary of PayCloud Holdings, Inc. that develops various IT…
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