English 
マーテック
HCLTech, a leading global technology company, announced the expansion of its strategic partnership with Microsoft to transform customer service experiences with generative AI and cloud-based contact center solutions. HCLTech will…
最新ニュース
NRI、CX戦略を支援する「CXynapse Hub」を開設
Nomura Research Institute has launched something called CXynapse Hub. It is meant…
TikTokとiHeartMediaが共同メディアベンチャーを立ち上げ
Among the radio companies of US, iHeartMedia is one of the major…
コムデザイン、「CT-e1/SaaS」と音声技術「clearA」を提携
Comdesign Inc., which provides the cloud-based CTI "CT-e1/SaaS" as a monthly service,…
メディアリンク、自動化ツール「ナレッジリンク」を発表
MediaLink Inc., provider of the telephone AI agents "DX Denwa" and "AIto,"…
TechMatrixとVottiaがAIカスタマーサポートの強化で提携
TechMatrix Corporation has joined hands with Vottia Inc. to link its contact…
Brekeke、Commuboと提携し、通話業務を簡素化
Softfront Japan’s AI voice bot ‘commubo’ is teaming up with Brekeke Japan’s…
日立ソリューションズ・クリエイトがCXコミュニティサービスを発表
Hitachi Solutions Create, Ltd. will begin sales of its "Online Community Service"…
富士通、年金チャットボットのバージョンアップにジェネレーティブAIを活用
Fujitsu has started building a new AI chatbot service for the Japan…
最新記事
日本語